Frequently Asked Questions

It’s really easy:

  • Just pick a piece from the shelf. We have got loads to choose from. The price will be written on the item felt tip (don’t worry this comes off in the kiln) and this is the total price you pay, which includes the item itself, studio fees, hand glazing and time in the kiln.
  • Take it back to your table, and one of our knowledgeable staff members will talk to you about your design and give you some tips on how to bring your design to live.
  • Everything you will need is on your table along with a numbered glazed colour wheel to help you see what the paint looks like after its been hand glazed and fired.
  • Can’t think what you’d like to paint? Don’t worry we have a huge catalogue of pictures to go through with you and some actual finished pieces for you to be inspired by. Don’t forget to order a delicious drink and snack from the café to keep you going.
  • Once you are happy with your piece, we will take it away and finish off the process for you.
  • Come back when it's ready and pick up your beautifully shiny piece of pottery ready to be someone’s individual gift or have pride of place in your home.

Normally it takes about 7 days for us to get your pieced glazed and fired in the kiln, but at busier times it could take a little longer. We will let you know when you finish painting how long it is likely to take. Please don't wait for a phone call from us. As long as you come back after 7 days and before 3 months then that is fine. Anything left with us for longer than 3 months will be taken to the charity shop.
Just call in to our pottery pick up counter at the back of the shop and we will wrap your shiny piece of pottery for you. 

Monday: Closed (During school term time but open during school holidays)
Tuesday: 09:30 - 17:00
Wednesday: 09:30 - 17:00
Tuesday 09:30-17:00
Thursday 09:30 - 17:00
Friday 09:30 -17:00
Saturday 09:30- 17:00
Sunday 10:00 - 16:00
During school holidays we may increase our opening hours, so check our website and social media for details.

We have a large car park at the back that is accessed along the right side of the shop. We also have dedicated disabled spaces for wheelchair users and those with mobility issues. If our car park is full, there is lots of free parking Studley just a few minutes walk away.

Not only are we friendly, we are obsessed. Our shop dog Ruby may be on hand to welcome your pooch too. 
Why not have a pawble for Christmas with your furry friend's paw print on it or a mug for their favourite dog mum.

Accessibility is really important to us and yes we do have dedicated disabled parking and an extra wide door to our rear painting room which is very close to the car park.  Unfortunately we do not have a disabled toilet, yet. Our staff are very skilled with supporting painters of all abilities and, particularly with any additional learning needs, so please let us know what adaptations you might need when you book with us.

Yes we do, plus lots of high chairs, bumbos and room for buggies!

Yes we do! The first Friday of each month is our late opening session. Catch up with friends over a glass of something that you have brought with you or try one of our delicious hot drinks.

What a great idea! Take the hassle out of party planning and let us do it all for you. Our Loft can hold up to 18 people very comfortably and can be booked for any occasion. Painters from 5 - 105 are very welcome. You can bring your own food and decorations, just pay the £40 room booking fee for 2 hour parties and for each party piece you paint. Children's party pieces are £17.50 each.

Our Loft has its own bathroom and entrance so it really is a cosy and private place for your function. Go to our party page for more info and to make a booking.

Yes you can book us to come to your wedding to provide a session any younger guests, to your group event such as scouts, rainbows, church or community group, or to corporate team building at your work place. We will bring everything with us, all we need from you is a table to put it all on. Contact us at and we will see what we can do for you.

Yes. We have milk alternatives for hot drinks and a range of vegan tasty treats on offer. Our range changes regularly but we will always try to have a vegan alternative when possible.

You will generally have access to your table for 2 hours which is normally plenty of time to complete your piece and squeeze in a coffee!

Don't worry, we understand that sometimes you might need a bit more time. If we don't have another booking you can stay a little longer for no extra charge, or you could take home some paint in smaller pots to finish it off at home. Just bring it in to us when you are happy and we will do all the rest. 

Vouchers and paint at home kits are perfect gifts for young and old. We can either put together a tailor made paint at home kit with an appropriate item with paints and instructions for you to give, or you could give a voucher for them to come in a redeem themselves. You can buy a voucher over the phone and we can email it to you. Just call 01527 852870.